FAQ
Find answers to commonly asked questions right here! Should you have any additional inquiries, please don't hesitate to email or call us. You can also learn more about us by visiting our homepage.
Frequently Asked Questions
What cleaning services do you offer?
We offer a wide range of cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, commercial cleaning, carpet cleaning, and more.
Do you provide cleaning supplies and equipment?
Yes, we bring our own cleaning supplies and equipment. We use high-quality, eco-friendly products to ensure effective cleaning without harm to your environment.
How do you determine the cost of cleaning services?
The cost of our services depends on various factors such as the size of the space, the scope of cleaning required, frequency of cleaning, and any additional services requested. We offer free estimates based on these factors.
Do you offer customizable cleaning plans?
Absolutely! We understand that every space has unique cleaning needs. We offer customizable cleaning plans tailored to fit your requirements and budget.
Are your cleaners trained and insured?
Yes, all our cleaners are highly trained professionals with extensive experience in the cleaning industry. Additionally, they are fully insured for your peace of mind.
What safety measures do you have in place, especially in light of avoiding cross-contamination tools?
We strictly adhere to all CDC guidelines and follow best practices for cleaning and disinfecting. Our cleaners wear masks and gloves during service, and we utilize EPA-approved disinfectants to ensure a safe and hygienic environment.
How do I schedule a cleaning appointment?
Scheduling a cleaning appointment is easy! You can contact us via phone, email, or through our website to book a service at your convenience.
Do I need to be present during the cleaning?
It's not necessary for you to be present during the cleaning. Many of our clients provide us with access instructions, and we securely handle keys or entry codes for your peace of mind.
What if I'm not satisfied with the cleaning?
Your satisfaction is our top priority. If you're not completely satisfied with the cleaning service, please let us know, and we will make it right. We offer a satisfaction guarantee, and we're committed to ensuring you're happy with the results.
Do you offer discounts for recurring cleaning services?
Yes, we offer discounts for recurring cleaning services. Contact us to learn more about our special offers and loyalty programs for our valued clients.
How far in advance do I need to schedule a cleaning appointment?
While we do our best to accommodate last-minute requests, we recommend scheduling appointments at least 24 hours in advance to ensure availability.
What areas do you serve?
We proudly serve the Greater Toronto Area, including Mississauga, Oakville, Toronto, Hamilton, North York, Etobicoke, Scarborough, Richmond Hill, Thornhill, Woodbridge, Vaughan, Burlington, Ajax, Pickering, Oshawa, and Markham. If you're unsure whether we cover your area, feel free to contact us!
If you have any further questions or need assistance, please don't hesitate to contact us. We're here to help!